Professional Support Coordinator in Hervey Bay
Serving the Fraser Coast region, from Hervey Bay through to Maryborough.
Our support coordinator helps you work out what your plan funds and connect you with providers across the region.
- Service area
- Serving the Fraser Coast region, from Hervey Bay through to Maryborough.
- Availability
- Support available 24/7
Making Sense of What Your Plan Funds
An approved plan sets out budgets and categories, but it doesn't tell you which providers have availability or how to spend a line item. At Australian Lifestyle Support Solutions, working with a support coordinator in Hervey Bay means having someone go through the plan with you, explain what each budget covers and make the calls to providers across the Fraser Coast. How coordination is funded depends on your plan, and we can check this with you. If the supports you end up arranging include daily assistance, our service delivery team can provide those directly or we'll connect you with another provider. Call (07) 4194 3100 to check whether your plan includes coordination funding.
Support Coordination Services
At ALSS, our dedicated support coordinator is experienced in navigating the NDIS (opens in a new tab) landscape, helping you find and connect with supports and services that suit your goals and aspirations. In addition to helping you identify suitable service providers, we can also assist with coordinating therapies, organising essential equipment and facilitating multi-disciplinary meetings for comprehensive support. We provide Level 2 support coordination (coordination of supports), and our support coordinator works with people with intellectual disability, autism and a range of other developmental or physical disabilities.
Capacity Building
Our capacity building services focus on developing skills for everyday life and independence. We start by conducting a thorough assessment to identify your current abilities, aspirations and areas that require improvement. From this, we develop a customised plan that could include everything from daily living skills, such as cooking and budgeting, to more advanced tasks, such as job readiness or community engagement. We offer one-on-one coaching, skill-building workshops and ongoing assessments to review your progress and adapt to your evolving needs.
Level 2 Support Coordination & Your Plan
We provide Level 2 support coordination (coordination of supports), which covers ongoing work across providers and budget management. Your plan sets out which type of coordination is funded. If you're not sure which you have, we're happy to look at your plan with you before you commit to anything. Where a plan doesn't include coordination funding at all, that's worth raising at your next reassessment.
FAQs
- When you receive your NDIS plan, our support coordinator is here to help you understand your plan and assist you in connecting with the right supports and service providers. At ALSS, we offer Level 2 support coordination, which involves coordination of supports. Our support coordinator works with individuals with intellectual disabilities, autism and a range of other developmental or physical disabilities.
- Participants who have been approved for the NDIS and have funding in their plan for support coordination are eligible to access this service. Eligibility is often determined based on factors such as the participant's level of support needs, the complexity of their circumstances and whether they require assistance coordinating multiple services and providers to achieve their goals.
- Support coordination is usually funded as its own item in a participant's plan, separate from day-to-day supports. How it's funded can vary between plans, so it's worth checking your plan or asking the NDIA.